So here it is people. This is possibly the most important page you will THOROUGHLY and INTENSELY have to deal with on this site. And yes, you WILL read it all the way through! If you agree to these rules, then you are ready to hire "Rent-a-Gent" for your next little job.
I have named this page the:
"My Rules" page
As someone who has never really attended too many of those high level Management Courses that they offer at some of those high calibur schools around here, I will let you all in on a little secret. That secret is that it didn't take me too long to figure out most of this in terms of some very basic "Rent-a-Gent" business guide lines.
These guide lines, which I have concocted & adapted, are imposed here & within to "fit" this company and the way I want it to run and operate. Trust me when I tell you all that all of these rules are in place for very specific reasons. Reasons that over many years of working "for the man", I have tweaked and massaged to my liking. In turn they fit me and most importantly they fit the times and the environment that is this Country today!
I shell not arrive until TEN O'Clock A.M.
Have you seen that traffic out there? Why schedule a job for 8:00 a.m. to only get stuck in traffic with all those other people for as much as an hour and a half to go a measley 28 miles? Heck, I'll wait until 9:00 to leave the house (my world headquarters) and be able to drive sixty miles in less than ONE HOUR ! Let the traffic die down folks.
Ten O'Clock is perfect. The hubby is off to the office. The dogs have been placed in the back yard. The kids are off to school. The baby has been fed & diapered and YOU'VE had at least three cups of coffee. NOW you're ready for my arrival! Greet me at the front door, lead me to your kitchen table where we can sit and discuss the tasks at hand and any ideas and thoughts that you want me to know about. Also, you'll know it's me at the front door from my funky Hawaiian shirts and my Military cap. They're my trade marks, you know?
I am paid with CASH, personal checks, company checks, bank transfers and on occasion; PAYPAL
Sorry, but I do not offer credit card payments. I do my very best to save YOU money as much as possible. If I did offer it, I'd have to up-charge you for the 5% fee that the bank wants to charge me. Do you people really want that? The truth is that over all this time I've only lost ONE job offer because I couldn't take a credit card payment. I say: "So What!?"
I am paid every day that I work, for that day, at the end of THAT day
Many jobs, regardless of the type of work, require that I return either the following day or even over a few days. About 87% of all my jobs are a ONE DAY DEAL. One way or another, I collect my money at the end of THAT day. Please be prepared to pay up. I may be cheap, but I'm not easy. .... well, no. Come to think of it, I AM easy. LoL . . .
I am paid by the person that contacted, scheduled, and hired me
If you are living in an apartment or rental home and require my assistance with a job where your Landlord is supposedly "the one who will make the payment ", Please make arrangements to actually have that happen. Please don't call and schedule me to come out, spend these ridiculous fuel costs, have me do the work, and THAN tell me to go collect my fee from someone else. That's just not right.
I will not take on an assignment that I know I am unqualified to take to completion properly and by myself
I love it when a customer compliments my work. It really boosts my ego and gladly it happens at least once on most days. That having been said, I would hate the feeling of not doing a job perfectly. The day that Dr. Marianne Beard referred to me as a 'Cathedral Worker', THAT was the day I achieved the image I was looking for. They say that a company can receive compliments all day long, but all those compliments won't add up to much when you receive that ONE bad revue about your work. I just don't need nor want even one bad review. If you contact me to possibly do some work for you and I indicate that I am not thoroughly comfortable doing it, I will tell you so up front. I will also assist you in finding someone else who is even more qualified then I at that task, . . . if you need me to. Trust me. This word of mouth thing really does work!
Allow the customer to go pick out the material to be used & installed
Now I'm not saying that you've got to go out and get every little nut & bolt, nail, screw, shim, tape, wall hook that I'll need for the job you've assigned me. That kind of stuff I carry with me. What I'm referring to is things that require YOUR attention. Get together on Saturday morning with the spouse, head over to Lowe's or The Home Depot, or Heaven forbid, The Great Indoors (I love that place) and jointly choose that new toilet. Pick the correct height. Pick the correct color. Pick out all the correct, high end "extras" that is needed to have it installed properly by me. Choose that correct ceiling fan. Consider the size of the room that it will be in! No need to put a 52" fan in a 10x10 kid's bedroom, right? Select that correct paint and color. Choose that correct faucet and NEW water lines. PRE-measure that new door you need me to install PRIOR to ordering it. GO TO THE INTERNET AND DO YOUR RESEARCH. I do! Pick out those new cabinets and have them delivered INTO your garage. It is there that I will assemble them. If they can't deliver them (it), I will gladly do it for you. You MUST balance out the costs though! A lot of times it is way less expensive to let THEM deliver that IKEA bed rather than to have me go get it for you. I'm just saying.
Copyright 1993. All rights reserved.
"Rent - a - Gent" Company, LLC
* Business name Trade Marked March 12, 1992 *